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KYC | Raiffeisen CardService

What does Know Your Customer mean? It refers to a mandatory identity verification of new and existing customers to prevent money laundering.

Contact form for data updates

Important NOTE:

Due to the regulatory requirements of the "5th EU Anti-Money Laundering Directive" and the "Financial Markets Money Laundering Act," we are obligated to check our customers' data for up-to-dateness. Therefore, we ask you to complete and sign the data update form, and submit it to us via email.

Steps:

  1. Data update form download
  2. Complete and sign the change form
  3. Upload change form and send