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Up-to-date phishing information

Criminals repeatedly use various methods to obtain personal and confidential data. These include fraudulent emails, fake websites and fake calls. It is important to be vigilant and take measures to protect yourself from such scams.

Warning: Phishing of card data

Currently, there is an increasing number of fake messages (SMS/e-mail) in the name of the Austrian. Post (post.at), DHL, Netflix, Disney+, etc. in circulation.

These messages (phishing) contain information

  • about consignments that could not be delivered,
  • an outstanding amount (small sum of EUR 1.99 or EUR 2.90) or
  • Information about renewing a subscription that expires with a streaming provider.

The entry of card details or the execution of a payment is required. You will be asked to enter a code sent by SMS (smsOTP) on a website.

Warning: Such fake messages do not come from the supposedly sending companies! This is an attempt at fraud with the aim of stealing and misusing your card details!

If you have disclosed your card details and subsequently received a confirmation of the use of RaiPay, Garmin Pay, Apple Pay or another wallet, please contact your bank or the ELBA hotline immediately.

Learn more

Fraud now also via telephone call

A new trend of "phishing" no longer stops at the mobile phone or landline phone. Fraudsters try to scam your credit card details by phone call.

Insurance cover expires

Currently, fraudsters (usually with a German phone number) try to get your card data by phone. Information is given that your insurance cover is about to expire. To avoid this, you will need to provide your current credit card details. Please end this phone call immediately. Your insurance cover does NOT expire!

Prank app

Customers receive a fake call from the following number: 0720 22 90 41

This number is the phone number of a prank phone app.
Customers are asked about credit card details by a pre-programmed voice.
These calls can be made for different reasons (pizza delivery, electricity company, data retrieval in general, etc.)

  • pushTAN for secure payment

    In order to guarantee you the highest level of security, payments are made on the Internet using pushTan.

  • The EU Payment Directive PSD2

    This directive (second European Payment Directive) aims to protect cardholders and reduce the number of frauds.

  • Up-to-date phishing information

    Fraudulent e-mails, fake websites or fake calls. We'll show you how to protect yourself.
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