Gold credit card Relaxed travel
With the Gold Credit Card, you can pay quickly, securely and conveniently anywhere in the world – even with travel insurance coverage.
Your card with a personal touch
Simply design your credit card yourself with your desired image and make it a unique piece. This is only possible for Raiffeisen customers and is done by your bank advisor in the branch.
Easy contactless payment
Hold your Raiffeisen credit card up to the contactless symbol on the card reader. A green light on the payment terminal in combination with a short signal tone confirms your payment.
For this purpose, we use the international payment standards from Visa or Mastercard. This makes your daily shopping easier. Faster than with card plus signature or PIN. Much more convenient than with cash.
Safe on the road when travelling
Traveling can be an exciting experience, but it can also be stressful and expensive, especially if you're traveling abroad. A credit card helps you pay more easily and securely, no matter where you are.
Free PIN selection
Who can find their way through the jungle of passwords, security numbers and codes? Raiffeisen CardService to the rescue!
Decide on your personal PIN when ordering online – and use your PIN worldwide for purchases and cash withdrawals.
Our insurance benefits at a glance
Luggage & Travel Protection
| Coverage | Maximum amount |
|---|---|
| Luggage | € 2.100,00 |
| Document Replacement | € 240,00 |
| Car repatriation (20% excess) | € 1.000,00 |
| Delayed delivery of luggage (from 4 hours) | € 250,00 |
| Ski break | € 70,00 |
| Car towing costs | € 250,00 |
| Travel recall | 100 % |
| Unscheduled return journey | € 300,00 |
| Flight delay (from 4 hours) | € 250,00 |
Travel accidents
| Coverage | Maximum amount |
|---|---|
| Travel accident (from 50% disability) | € 100.000,00 |
| Travel accident (death) | € 21.000,00 |
| Salvage costs | 100 % |
| Helicopter primary costs | 100 % |
Travel cancellation
| Coverage | Maximum amount |
|---|---|
| 2 cancellation cases per year (each) | € 2.500,00 |
Treatment
| Coverage | Maximum amount |
|---|---|
| Inpatient health care abroad | 100 % |
| Outpatient health care abroad | 100 % |
| Repatriation from abroad (if organised by insurers) | 100 % |
| Extended stay due to illness/accident (per day) | € 250,00 |
| Repatriation in the event of death | 100 % |
Personal liability insurance
| Coverage | Maximum amount |
|---|---|
| Liability | € 750.000,00 |
| Rental damage | € 25.000,00 |
How to order your credit card
Gold Credit Card
As a Raiffeisen customer, we ask you to contact your Raiffeisen customer advisor directly. This person will handle the credit card creation for you.
You can also order a credit card online directly in Mein ELBA.
For the card order as a customer in another bank we need the following documents:
- The signed credit card application
- The last 3 pay slips or pension payment confirmations
- A copy of an officially valid photo ID
- A copy of the front and back of the ATM card
Please send the signed card application including the above documents to bestellung@r-card-service.at.
Useful documents and forms
Here you will find a collection of useful documents and forms that can help you in different situations.
Frequently Asked Questions
Here you will find the most frequently asked questions and answers about the Gold credit card.
Delivery of the credit card takes approximately 6 business days.
We ask that you contact us by telephone so that we can verify your address and, if necessary, arrange for a repeat order for you.
If you have chosen a system PIN, you will receive it approximately 2 business days before your credit card.
If you choose a personalized PIN, you will not receive a PIN envelope. Along with your credit card, you will receive an information letter for registering your personalized PIN via the Raiffeisen CardService website.
Partner cards can only be issued for minor children, partners or spouses living in the same household.
Raiffeisen CardService credit cards offer a high level of security. To ensure your credit card is not misused, activation is required.
Activate your credit card by making your first purchase WITH PIN code entry.
A notice:
- Your credit card must be inserted into the cash register terminal during activation.
- Payment on the Internet is only possible after the card has been activated.
- Desired PIN:
Upon receipt of your credit card, you can select your desired PIN once via our website under the "PIN Selection" menu item. Detailed instructions on how to activate your desired PIN can be found on our website at: www.r-card-service.at/pin. - System-generated PIN:
You will receive your PIN in a separate envelope by mail.
Note: If your credit card is stolen or lost, your PIN will also change. If you renew your card, your PIN will remain the same.
Help topics related to your credit card
If you have questions or problems with your credit card, there are several help topics that can help you. Here is some useful information:
